With a single point of contact from the Data Center to the Desktop…and beyond the cloud!
From the Data Center to the Desktop…and beyond the cloud! Data Blue managed service solutions provides proactive 24×7 remote monitoring and management of your on premise, hybrid or cloud environments. Our co-managed approach allows full read/write access into your environment and we serve as an extension of your support team. Our full management offerings include alerting, troubleshooting, remediation, patching, configuration management, onsite dispatch and moves/adds/changes/deletions (MACD). Our capabilities extend to the following areas:
- Unified Communications
- Network & Network Security
- Managed Security – SIEM Solution and compliance
- Data Center – Application, OS and Hardware
- Remote Desktop, VDI, Citrix and End User Helpdesk support
- 4 Hour Onsite SLA break/fix support
With a single point of contact and customer-centric approach, we will own the incident from cradle to grave while working with manufacturers, software OEMs’, carrier, colocation provider, cloud provider, support and onsite teams. With our best in class tools, you can see at any point the status of incidents, asset management, customized dashboards and reporting.